Contact Us | Philippines | ECPack General Merchandise
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OUR STORE

​

​ADDRESS

34 R. Jacinto St., Canumay West,

Valenzuela City, Philippines 1443

Monday - Saturday

 

10:00 am - 6:00 pm



CONTACT DETAILS

632-8986-1657

0939-916-7654 (Smart / Viber)

0945-977-7201 (Globe)

Email: sales@ecpack.ph

TALK TO US

 

Know more about our special rates.

Suggest new items.

Give us feedbacks on how we can improve our services.

We'd love to hear from you!

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FREQUENTLY ASKED QUESTIONS:

FAQ

1

​How do I

place an order?

Contact us through our website chat box, our FB page, or browse our PRODUCTS PAGE and inquire directly from our website by sending an INQUIRY FORM. Our sales associate will happily answer all your inquiries and concerns. Share your packaging requirements, quantity, target lead time, and repeat order requirements.

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2

Payment

& Shipping

Once all requirements have been discussed, you can send us your order. We will send a summary of your orders together with the total amount so you can settle your payments. Kindly send us a copy of the payment confirmation.   

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PLEASE NOTE:

Pay only through our official payment channels: CLICK HERE

 

We will only prepare your orders once your payment has been confirmed.

3

Order Cancellation

Once the payment for the order has been made, we will immediately prepare your order. Should there be any changes or cancellations, please call us at 0939-9167654.

4

Returns

Refunds

You may call us at 632-8243-6331 for defective items within 3 working days upon receipt of item. Our representative would be happy to assist you. Refunds will be done within 14 working days.

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